| Course | |||||
|---|---|---|---|---|---|
 | Global Policies Our Code sets expectations and guidance for how we conduct business. It helps us make sound, legal, ethical decisions, and provides us with guidance to further information. | ||||
 | Mandatory Courses Transcom endeavors to meet leading standards and regulations for Data Protection and Privacy. Transcom respects and values the data privacy rights of data subjects, and makes sure that all personal data collected from the data subjects are... | ||||
 | Mandatory Courses This course is mandatory for all employees except Agents, Operations Team Leaders, and Trainers, who are instead required to complete the “2026 Do Not Call Customer Engagement Compliance (PRODUCTION)."
If you are an Agent, Operations Team... | ||||
 | Global Policies The General Data Protection Regulation replaces the Data Protection Directive 95/46/EC to integrate all data privacy laws to protect and empower EU citizen's data privacy, as well as, enforce data privacy regulations of organizations within the... | ||||
 | Global Policies The General Data Protection Regulation replaces the Data Protection Directive 95/46/EC to integrate all data privacy laws to protect and empower EU citizen's data privacy, as well as, enforce data privacy regulations of organizations within the... | ||||
 | Mandatory Courses Our business gives high priority to the protection of employee, customer, and client data from illegal use, and your responsibility is to help the organization achieve this aim.
This course covers the fundamentals of Information Security... | ||||
 | Mandatory Courses Learn how to interpret sampled performance metrics like CSAT scores with confidence. This short course explains what a confidence interval is, why it matters, and how it helps you make smarter, data-driven decisions without overreacting to small... | ||||
 | Health and Safety Rischi generali: Le figure della sicurezza; Concetti di rischio, danno, prevenzione e protezione;
Organizzazione della prevenzione aziendale; Diritti, doveri e sanzioni per i vari soggetti aziendali; Enti ed
organi di vigilanza, controllo e... | ||||
| Health and Safety Rischi specifici: Rischi Infortuni; Organizzazione del lavoro; Ambienti di lavoro; rischi meccanici generali, elettrici, macchine, attrezzature; Rischi fisici e biologici; Rumore; Microclima e illuminazione; Videoterminali. DPI; Radiazioni ottiche;... | ||||
 | Elevate This course is your essential guide to mastering the Elevate platform's Quality and Coaching forms. We'll walk you through every step, from creating and editing to completing and reviewing forms, so you can use Elevate to its full potential and... |
